In Case of Emergency

In Case of Emergency

Emergencies inside the Convention Center

In the event of an emergency, please dial 504-582-3040. You can use one of the many red phones located in the lobby areas. 

Non-Emergencies

For non-emergencies, please dial 504-582-3040.  You can use one of the many red phones located in the lobby areas. 

Medical Emergencies and First Aid

Medical Team – Located in Hall H entrance

Emergencies outside the Convention Center

Please dial 9-11 for emergencies that occur outside the convention center. 

Non-Emergency/File a Police Report

For non-emergencies outside of the convention center please dial (504) 821-2222.

Requests for Accident/Incident Reports, Public Records, obtain a copy of a Police Report, Background Checks, Letters of Good Conduct Please contact:

Records and Identification/Support Services

715 South Broad St New Orleans, LA 70119

(504) 658-5455

Urgent Care Centers

Ochsner Urgent Care – 900 Magazine St., 504-552-2433 Concentra Urgent Care – 318 Baronne St., 504-561-1051

Nearby Hospitals


Children’s Hospital – 200 Henry Clay Ave., 504-899-9511 Tulane Medical Center – 1415 Tulane Ave., 504-988-5263 University Medical Center – 2001 Tulane Ave., 504-702-3000

Area Pharmacies


CVS Pharmacy – 800 Canal St., 504-528-7099 

Wal-Mart Pharmacy – 1901 Tchoupitoulas St., 504-522-6959

Walgreens – 900 Canal St., 504-568-1271

Walgreens –1801 St. Charles Ave., 504-561-8458

Additional Health and Safety Information can be found on the New Orleans Ernest N. Morial Convention Center website: https://mccno.com/visitors/safety-accessibility/