Case Studies

Case Studies

Quick Facts

CHI 2022 is structured as a Hybrid-Onsite full conference from April 30–May 5 in New Orleans, LA.

Important Dates

All times are in Anywhere on Earth (AoE) time zone. When the deadline is day D, the last time to submit is when D ends AoE. Check your local time in AoE.

  • Submission deadline: October 14, 2021
  • Notification: December 1, 2021
  • e-rights completion deadline: December 8, 2021
  • initial upload to TAPS deadline: December 16, 2021
  • publication-ready deadline (including Video previews): January 6, 2022
  • 8-min video for presentation at the conference: February 24, 2022

Submission Details

Submission Format

  • Case studies should be 4-10 pages (excluding references).
  • Authors are strongly encouraged to include an illustrative video (5 minutes maximum, recommended 2-3 minutes) to better explain what they did and what they learned. See technical requirements for video content.
  • Submissions are not anonymous and should include all author names, affiliations, and contact information.

Selection Process



Anicia Peters, Frank Bentley, Catherine Letondal

What is a Case Study?

Case Studies are compelling stories about HCI practice based on real-world experiences that will be instructive and of interest to other members of the community. Based on the concrete cases of research and design, HCI practitioners and researchers will learn how HCI principles and methods can be applied in practical HCI work.

Case Studies should describe how a problem was addressed by HCI work carried out. They should describe the challenges experienced and how they were tackled, reflect on the experience, what could have been improved, and describe why the case study is of importance to the HCI community. Case Studies can also inspire HCI researchers to further investigate issues that arise from practical research and design work. Case Studies can illustrate, explore, report, analyze, summarize, challenge, or simply describe practical HCI work carried out to address a problem. They might focus, for instance, on the following topics:

  • Design to support a specific type of experience, discussing its rationale and lessons learned
  • Research of a specific domain, user group, or experience, discussing its insights and lessons learned
  • Domain-specific topics, especially lesser known but important domains of interest
  • Management and strategy of research (either academic research or user research) and design in organizations
  • Pilot studies preceding and informing larger-scale investigations
  • Application, critique, or evolution of a method, process, or tool
  • Innovation through Research or Design (disruptive or otherwise)
  • Practical issues associated with HCI Teaching and Learning in education, training, or knowledge sharing

Case Studies differ from archival research papers in that Case Studies do not need to define themselves as part of the potentially longer-term body of academic research. Case Studies are not considered academic archival publications, but can be republished as appropriate. They might not have an extensive literature review as archival research papers, or might not explicitly add to HCI theory within an academic school of thought.

Best Case Study Award

The SIGCHI “Best of CHI” awards honor exceptional submissions to SIGCHI sponsored conferences. Based on reviewer recommendations, the CHI Case Study chairs nominate submissions for the Best Case Study Award, as appropriate.

Preparing and Submitting Your Case Study

A Case Study must be submitted via the PCS Submission System. The Case Study submission must have a paper, and can also have supplementary material. We strongly encourage including a video as supplementary material.

  1. Paper. The primary submission material consists of an extended abstract in the ACM Master Article Submission Templates (single column; 4-10 pages). The paper should describe the authors’ experience, focusing on the lessons you want readers to take away from the presentation. The paper must stand alone; readers must be able to understand the Case Study with only this material.
  2. Supplementary material. You may augment your paper with additional material. Typical supporting materials include videos, documents (e.g., pictures beyond those included in the paper) or interactive media (e.g., interactive prototypes). Authors who submit supplementary materials should also include a list of the supplementary items in their submission. This should explain the nature and purpose of each item submitted. The list is not part of the paper.

Authors are strongly encouraged to work on improving the accessibility of their submissions, using recommendations found in the Guide to an Accessible Submission for their paper and in the technical requirements for video content for their video. For any questions or concerns about creating accessible submissions, please contact the Accessibility Chairs at

Additional PDF Accessibility Advice

  1. A trial version of Adobe Acrobat Pro is available, and it will let you tag papers (
  2. Speak to your co-authors to see if they have the resources to help make your paper accessible. Learning how to do PDF tagging will benefit our community in the long run.
  3. If the above steps are not possible, you can send the PDF to the Accessibility Chairs at However, please refrain from sending us your PDF too early. We want to reduce repeated efforts and if your paper needs to go through TAPS again, then it will need to be retagged. Send the PDF after you are confident no more corrections will need to be made.

Case Study Selection Process

The evaluation of submissions will not be constrained by traditional academic expectations, but will be based on the significance of the Case Study’s contribution to the field of HCI practice and on how compellingly the story of the Case Study is told. Accepted submissions will be chosen on the merit and contribution of the report, not only on the quality of the outcome that it describes. This means that a valuable lesson learned from a poor outcome is just as acceptable as a valuable lesson learned from a good result.

Submissions will be reviewed by an expert panel of HCI practitioners and practitioner researchers. Authors will receive the reviews of their submissions after the decisions are announced, and should keep in mind that the Case Studies program is a juried contribution and thus does not follow the strict peer-review process as applied to Papers.

Specifically, the review criteria will be the extent to which the case study report accomplishes the following:

  • tells a convincing story of a real-world experience of HCI practice that will be instructive and of interest to other members of the HCI community
  • reflects on the experience, and describes why the case study is of importance
  • advances the state of the practice
  • clearly outlines any limitations of the report as well as of the activity described

The extended abstract should contain no sensitive, private, or proprietary information that cannot be disclosed at publication time. Submissions must NOT be anonymous. However, confidentiality of submissions will be maintained during the review process. All rejected submissions will be kept confidential. All submitted materials for accepted submissions will be kept confidential until the start of the conference, with the exception of title and author information which will be published on the website prior to the conference.

On Acceptance of your Case Study

Accepted submissions will include instructions on how to prepare and submit the publication-ready version. All authors are strongly encouraged to use the instructions for accessible PDFs to add accessibility to their final generated PDF.

At the Conference

Accepted Case Studies will be presented at the conference in 15-minute time slots assigned by the conference committee. Authors should share their video (if applicable) as part of their presentation (up to 5 minutes) and plan to spend roughly half of their overall 15-minute time answering questions and participating in discussion about their case study. Presentation information will be sent by email to authors and available in the Guide to a Successful Presentation. Authors might be asked to focus on particular aspects of their case study (e.g., surprises, learnings, implications for practice) during their presentation to maximize the benefits of the presentation to conference attendees.

After the Conference

Accepted Case Studies will be published as CHI Extended Abstracts in the ACM Digital Library. Videos will be attached.

If, when submitting to this venue, you detect a conflict of interest with one of its program committee members, contact the chairs. Should you have a conflict with the venue chairs themselves, contact the technical program chairs (

New Orleans skyline and trolley sketch